RETURN & REFUND
MAKE A RETURN
BEFORE making a return, contact us by mail (firstname.lastname@example.org) and by Instagram ( @couple-gift ).Any product can be refunded with the appreciation of Couple-Gift®.Here are the return conditions:
- The return costs are at your expense.
- The request must be made within 14 days (from the date of delivery).
- All items must be returned in their original condition (labels, packaging...).
- All damaged products will not be refunded.
- We have the right to refuse any return after a study of your request.
- We will not be responsible for any error of address on the part of the customer.
We refund within 7 to 14 days depending on your payment method (credit card / paypal).